Payments

You receive your invoice from infomedics

In our practice we like to give you all the attention and good care. Therefore, we work together with Infomedics for sending and collecting our invoices. This means that you will receive an invoice for the care from Infomedics.

Insurance coverage from your health insurance company

If your health insurer covers part of your invoice, this is clearly stated on the invoice. What is left over you pay to Infomedics. Do you have a question about the amount coverage on your invoice? Please contact your health insurer. Is there no coverage on the invoice? Then pay everything to Infomedics and check whether you can still submit the invoice to your health insurer.

Payments

Settle it online with Infomedics

On the Infomedics website you can arrange many things around the payment of your invoice quickly and easily, for example:

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Check your payment status

Visit www.infomedics.nl. You will find the invoice checker directly at the top of the web page on infomedics.nl. Enter the description (numerical string) that is shown on your invoice and check whether your invoice has been paid. If not, you can pay directly via iDEAL.

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Making a payment arrangement

Infomedics uses a payment term of 30 days. If you are unable to pay on time, you can request a deferral of payment free of charge. You can also make a payment arrangement at cost. Online you will also find more information about the Infomedics Payment Plan.

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View Frequently Asked Questions

If you have a question, you can usually find the answer under frequently asked questions. Otherwise, you can always contact the Infomedics Service Desk.

Do you still have a question?

Then call the Infomedics Service Desk on phone number +31 (0) 36 – 20 31 900 (Monday to Friday from 09.00 to 17.00).

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Do you want to ask us something?

Then contact us via our contact page. Call us at phone number +31 (0) 50-3125141 or send us an email.

What happens to your data?

In order to process invoices quickly and correctly, we share your data with Infomedics. Infomedics is committed to provide maximum security for your data, of course they comply with all applicable laws and regulations around privacy protection. Information on how Infomedics deals with the protection of privacy can be found at www.infomedics.nl.

Payment conditions Infomedics

Commissioned by us, Infomedics sends and collects invoices for the care you have received. Infomedics of course complies with all (privacy) laws and regulations, both the rules that apply to us as a healthcare provider and the rules that apply to Infomedics.

Important payment terms

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Infomedics may, if possible, declare your invoice to your health insurance company. You will always see a possible insurance coverage on the invoice.

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Infomedics expects you to pay the invoice by the due date as stated on the invoice.

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If you have not paid the invoice by the due date, you will be in debt without the need for further notice. Because you can obviously forget, you will receive a reminder asking you to pay the invoice within 15 days after you received it. If payment is not made within this period, Infomedics will charge interest and collection costs.

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Please note that if you file a complaint or enroll with another health care provider, your invoice will still ultimately need to be paid. Your payment obligation cannot be suspended because of this.